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Showing posts with the label Communication

Tappers and Listeners

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  This is by far one of my favourite stories which is truly timeless and very apt for the corporate world. And the perspective this story/experiment  provides is so powerful that once you read it, the lesson will stay with you for the rest of your life and will help you be a better leader. As leaders, many of us have to manage a diverse group of people, who are often, scattered geographically and usually from different cultural backgrounds. Now throw in couple of more ingredients into the mix - remote working and the various modes of collaboration like text chat, emails, online meetings and you will realise how important it is to communicate effectively and get your ideas across to the other team members, colleagues and even to your own supervisors.  In 1990, a psychology student at Stanford University, conducted an interesting experiment.  It was referred to as the " Tappers & Listeners " experiment.  The rest of the world first heard of it when the authors...

How a Password Changed My Life

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A true story from the Reader’s Digest... I was having a great morning until I sat down in front of my office computer “your password has expired” a server message flashed on my screen, with instructions for changing it. Coming up with a new code doesn’t seem like a big deal, unless you work at my company, where we have to change it monthly, using at least one uppercase character, one lower case character, one symbol and one number. Oh and the password can’t be fewer than eight characters. And I can’t use any of the same passwords I’ve used in the past three months. Suddenly I was furious, what didn’t make it any better was that I was deeply depressed after my recent divorce. Disbelief over what she had done to me was what I thought all day. That didn’t mean anything to the empty field with the pulsating cursor, waiting for me to type a password that I have to reenter many times – for the next 30 days. I remembered a tip I’d heard from my former boss . He’d said “ I’m go...